- Collection of personal information
In the event we enter into an attorney client relationship with you, we will need to collect personal information, which may include private information about your health, your health care, the facts relevant to any claim made by you or against you, and other highly personal information. Information provided to us before an attorney client relationship has been established remains confidential under Arkansas law. We collect personal information in order to open a file for you, establish your account, to handle billing and to understand your specific needs to serve you better. Personal information is information about you that is personally identifiable, such as your name, address, email address, social security number, any identifying numbers used by your health care providers, credit card number or phone number.
- How we use your information
The information Baker Schulze & Murphy collects is used to comprehensively understand your needs and interests, and permits Baker Schulze & Murphy to deliver a more consistent and personalized experience. For example, Baker Schulze & Murphy may use your information to:
- assist you in completing a transaction or order;
- communicate with you about products and services;
- provide service and support;
- update you on new services and benefits;
Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products are used to help make them better.
Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us or our financial services providers, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.
- Policy on sharing your information
Baker Schulze & Murphy will not sell, rent or lease your personal information to others. We do not share our client information with other entities except where necessary to efficiently represent you.
We will not reveal information relating to representation of a client unless the client gives informed consent, the disclosure is impliedly authorized in order to carry out the representation or the disclosure is permitted by Arkansas Rules of Professional Conduct Rule 1.6, paragraph (b) as amended from time to time by the Arkansas Supreme Court.
We reserve limited the right to disclose information as required by law or to combat fraud. We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of Baker Schulze & Murphy, its users or the general public as required or permitted by law. In such event, we reserve the right to disclose your information for the limited purpose of achieving such objectives. Your personal information is otherwise held confidential.
- Access to and accuracy of your information
Baker Schulze & Murphy utilizes online services to provide legal services efficiently. Particularly in the age of COVID-19 it is often necessary for us to work on our files at remote locations (usually but not exclusively our homes). For this reason, your information will be stored offsite so that we can access it—using proper passwords, personal identification numbers, and other security protocols—from wherever we are. Baker Schulze & Murphy strives to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. In this age of quickly evolving technology, it is impossible to guarantee complete security of any information, but we resolve to take reasonable steps, including secure passwords and in some cases two-factor identification to preserve the confidentiality of your information.
We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.
- Keeping your information secure
Baker Schulze & Murphy values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, Baker Schulze & Murphy utilizes physical, technical and administrative procedures to safeguard any personal information we collect.
- Changes to this policy
- Contacting us
We value your opinions and suggestions. Please email us with any questions or concerns (at [email protected], or alternately you can write to us at the following address:
Baker Schulze & Murphy
Attention: Gerry Schulze
Little Rock, AR 72227